ALL RIGHTS RESERVED.

***DISCLAIMER: THESE PRODUCTS AS PER SOCIAL MEDIA TERMS ARE NOT SPONSORED,

All products are made from food grade flavouring oil and food grade colouring gel, the gel contains glucose syrup for sweetness.

Success stories and testimonials shared on social media are typical and real results, but are not intended to guarantee that you or others will achieve the same outcomes. Individual results will vary and depend entirely on your individual capacity, age and other factors.

REFUNDS:

No refunds will be issued on used products, you are solely responsible for your own ability, decisions and outcomes.

By using our products, you agree that we are not liable for your results.

SHIPPING;

All shipping costs are calculated at checkout

Shipping with The Courier Guy

Shipping and sales of products is strictly for South Africa ONLY!

PRIVACY POLICY;

Last updated: 12/01/2026

This Privacy Policy describes how Lumenè ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit or use our website [www.lumene.co.za] (the "Website"). By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal information is data that can identify you directly or indirectly. This may include:

• Name and surname

• Email address

• Phone number

• Billing or shipping address (if applicable)

• Any information you voluntarily provide through contact forms, newsletter sign-ups, or account registration

1.2 Non-Personal Information

We will not collect non-personal information such as:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the Website

• Referring URLs

This information is used to improve our Website and user experience.

2. How We Use Your Information

We use the information we collect for purposes including:

• To operate and maintain our Website

• To communicate with you, including responding to inquiries

• To send newsletters, promotions, or special offers (if you opt in)

• To process transactions (if applicable)

• To improve our services, content, and functionality

• To comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly as a result.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating the Website or conducting our business

• If required by law or legal process

• To protect our rights, property, or safety, or that of others

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal information

• Withdraw consent for marketing communications at any time

• Object to certain data processing activities

7. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: [admin@lumene.co.za] Business Name: [Lumenè]